Privacy Policy

Effective Date: May 14, 2026

Introduction

Valley Eye Care ("we," "our," or "us") is committed to protecting the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information when you interact with our office:

Personal Information: Name, phone number, email address, and other contact details you provide when booking an appointment, contacting us, or visiting our office.
Health Information: Eye health and vision information collected during your visits, protected under HIPAA.
Communication Data: Records of text messages, emails, or phone calls between you and our office, including messages sent through our third-party messaging platform.

This website does not use cookies or collect personal information directly. Information is collected only when you voluntarily contact our office or provide it to our staff.

How We Use Your Information

To schedule and manage appointments
To provide eye care services
To send appointment reminders and follow-up communications via text, email, or phone
To respond to your inquiries
To improve our website and services

Text Messaging

By providing your phone number, you consent to receive text messages from Valley Eye Care related to appointment reminders, confirmations, and other healthcare communications. Message and data rates may apply. You may opt out at any time by replying STOP to any message.

Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

Service providers who assist in our operations (e.g., appointment scheduling systems, messaging platforms)
As required by law or to protect our rights

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no electronic transmission or storage method is 100% secure.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at (559) 571-1917 or visiting our office.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

Valley Eye Care
6610 W Riggin Ave, Visalia, CA 93291
Phone: (559) 571-1917